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FAQ

A clear beginning for a considered project.

Clear answers for common questions about custom wooden furniture, investment ranges, materials, timelines, and how a project begins.

Before We Begin

Honest answers, without transaction pressure.

Every project is shaped through direct conversation. These answers clarify the foundation; specific dimensions, materials, timing, and delivery needs are considered with each inquiry.

Origin

Where is Maderati USA located?

Maderati USA works with clients in the United States while our furniture is handcrafted in the Dominican Republic. Each piece is made to order by our team and prepared for delivery according to the project requirements.

Client Experience

Do you have a showroom in the United States?

At this stage, Maderati USA does not operate a public showroom in the United States. Our process is project-based and handled through direct consultation, visual references, material guidance, production updates, and delivery coordination.

Process

How long does a custom project take?

Timelines vary depending on the type of furniture, materials, complexity, production schedule, and delivery destination. Because each piece is made to order, we provide estimated production and delivery timelines during the proposal stage before a project begins.

Process

How does the process work for clients in the United States?

Clients begin by sharing the piece they have in mind, along with dimensions, references, plans, or material preferences when available. We review the project, guide the design and material direction, prepare a custom quote, and coordinate production and delivery expectations before fabrication begins.

Customization

Can you build a custom piece that is not shown in the catalog?

Yes. The pieces shown on our website are examples of what we can create, not a fixed inventory. If you have a specific idea, reference image, drawing, dimensions, or plans, we can review the project and prepare a custom quote based on the design, materials, scale, and delivery requirements.

Pricing

Why are there no fixed prices on the website?

Maderati focuses on custom wooden furniture, so pricing depends on the piece being discussed. Dimensions, materials, finish direction, complexity, delivery needs, and project expectations all influence the investment range.

Pricing

How is custom furniture pricing determined?

Pricing is discussed after the project direction is clearer. Maderati considers the type of piece, scale, material choices, construction needs, finish, timeline, and any special requirements before giving an appropriate investment range.

Process

How does the process begin?

The process begins with a guided inquiry. Share the room, the intended use, approximate dimensions, material direction, and any details that would help Maderati understand what you want to create.

Customization

Can pieces be customized?

Yes. Customization is central to the work. Details like dimensions, materials, proportions, finish direction, and practical use are discussed before a piece is defined.

Process

How long do custom pieces take?

Timelines vary by project complexity, material direction, refinement, and care required. Maderati avoids promising unrealistic speed and will discuss timing once the project is better understood.

Materials

What materials are used?

Wood is central to Maderati's work, supported by natural material and finish conversations when appropriate. Final material choices depend on the specific project and its intended use.

Trade

Does Maderati work with designers?

Maderati can consider inquiries from designers and trade professionals when the project aligns with the studio's custom furniture process and communication needs.

Trade

Are commercial or hospitality inquiries accepted?

Commercial and hospitality inquiries may be considered when the project is a fit for Maderati's custom process, scope, materials, and timeline. Fit is considered case by case.

Fit

Is every request accepted?

No. Maderati may decline requests that are not a good fit for the process, materials, timeline, scope, or standard of care required for the work.

Inquiry

How do I start a project?

Use the Start Your Project inquiry page and share as much helpful context as you can. A strong inquiry includes the room, intended use, approximate dimensions, material direction, and any practical needs.

Have a project in mind?

Share the details you know now. The conversation can refine the rest.